Refund policy
Return & Refund Policy
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, weβre here to help.
Returns
- You can request a return within 7 / 14 days of receiving your order.
- Items must be unused, unwashed, and in original condition with all tags attached.
- Items showing signs of wear, damage, or alteration will not be eligible for return.
Non-Returnable Items
The following items cannot be returned or refunded:
- Innerwear, lingerie, socks
- Sale or discounted items
- Gift cards
- Customized or personalized products
Return Process
- Contact us at [fashionedition788@gmail.com] with your order number and reason for return.
- Our support team will review your request and provide return instructions.
- Customers are responsible for return shipping costs (unless the item is defective or incorrect).
Refunds
- Once we receive and inspect your returned item, we will notify you about the status of your refund.
- Approved refunds will be processed to your original payment method within 5β10 business days.
- Shipping charges are non-refundable.
Damaged or Incorrect Items
If you received a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos. We will replace the item or issue a full refund at no extra cost.
Late or Missing Refunds
If you havenβt received your refund yet:
- Check your bank account again
- Contact your credit card company (processing time may vary)
- If the issue persists, contact us at [fashionedition788@gmail.com]
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
π§ [fashionedition788@gmail.com]