Refund policy

Return & Refund Policy

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns

  • You can request a return within 7 / 14 days of receiving your order.
  • Items must be unused, unwashed, and in original condition with all tags attached.
  • Items showing signs of wear, damage, or alteration will not be eligible for return.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Innerwear, lingerie, socks
  • Sale or discounted items
  • Gift cards
  • Customized or personalized products

Return Process

  1. Contact us at [fashionedition788@gmail.com] with your order number and reason for return.
  2. Our support team will review your request and provide return instructions.
  3. Customers are responsible for return shipping costs (unless the item is defective or incorrect).

Refunds

  • Once we receive and inspect your returned item, we will notify you about the status of your refund.
  • Approved refunds will be processed to your original payment method within 5–10 business days.
  • Shipping charges are non-refundable.

Damaged or Incorrect Items

If you received a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos. We will replace the item or issue a full refund at no extra cost.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your credit card company (processing time may vary)
  • If the issue persists, contact us at [fashionedition788@gmail.com]

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:
πŸ“§ [fashionedition788@gmail.com]